Tag Archives: Customer retention tactics

Loyalty Point Expiration Rules You Need to Know

points expiration rules explained

Loyalty points and miles are valuable assets for frequent travelers and shoppers. However, their expiration can result in the loss of hard-earned rewards if not managed properly. Understanding the various expiration policies across different loyalty programs is crucial for maximizing the value of your rewards. Different airline, hotel, credit card, and retail loyalty programs have …

Trigger discount codes by using an abandoned cart strategy

abandoned cart, triggered discounts, auto coupons

Online retailers face a significant challenge with cart abandonment, a phenomenon where potential customers add items to their cart but fail to complete the purchase. According to the Baymard Institute, the average online cart abandonment rate is a staggering 69.99%, translating to $18 billion in lost revenue annually. This article explores how implementing an abandoned …